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FAQ: Feedback

Do you offer Live Chat support?

Yes we do! To get in contact with one of our team members, look for the orange Live Chat box located on the bottom left hand of the page. If a team member is not available you can still leave us a message using the chat box.

How can I write a review or comment on a product, a standalone look, or Wear This, Not That™ look?

Sharing your thoughts on a look or product is super easy:

  1. On any product or look page, scroll down and on the right-hand part of the screen, you will see a 'Leave a comment' text box. Enter as much information in the text box as you like.
  2. Then, click on the ‘Submit’ button.
  3. Once you’ve submitted your review, it may take up to 48 hours for it to appear on the site.
  4. Please visit to review the legal terms and conditions concerning your submission of reviews.

I want to send general feedback. Who do I contact?

We want to hear what you’re thinking. Feel free to email the team anytime at and the appropriate person will get back to you.

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